Shipping Information, International Shipping Rates, Costs, Prices

NeatFeetCare uses Australia Post for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours as due to safety issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected.

Parcels will be plain and unmarked for privacy and security. They will be dispatched as soon as payment and prescriptions have been processed. Allow normal postage times for delivery.

Postage and handling for domestic orders

Express Post within Australia

Weight
0-500g	$10
500g - 3kg	$13
3kg - 5kg	$21

* all shipping costs are based on the weight of your order, where it is being shipped to, and the shipping method you selected. You will see the cost of each shipping method for your order in the selection page of the checkout.

Postage and handling for international orders

International customers can now chose from 3 postage options to most countries.

Express Courier International:

Full express door-to-door service, with online tracking. Delivery times vary between 2 - 5 working days to most countries*

Express Post International:

Express Post International offers priority handling, basic tracking where available, and a signature on delivery. Delivery times vary between 3 - 6 business days to most countries*

Airmail:

Reliable service to over 200 countries where Express Courier International may not be available. Parcels can take 4 - 10 business days to deliver*

For estimated delivery times to you country please visit Australia Post International and select your country to view the estimated times on each delivery service. A limited list of prohibited products is also listed on website for each country.

* Delivery times are an estimate only. * Delivery time does not include any time parcels may spend in the destination countries customs service.

International Delivery Times - Airmail add 2 - 4 days to Express Post Intl.

	Express Post Intl. *	Express Courier Intl. *
New Zealand	3 days	2-3 days
Asia / Pacific	3-6 days	2-3 days
USA/Canada/Middle East	5-6 days	2-5 days
Rest of World	5-7 days	3-4 days
	* estimated times in business days

Express Post Exclusions

The following postcodes are excluded from the standard $7.00 Express Post charge if the parcel is more than 500g. Postage will be at cost. Please email or phone or staff for details.

+61 410 306 198, +61 4321 09 718

Large orders may also incur an additional fee. Please ask our staff for details.